YamJam with Yammer.
Set up an hour or so long session on Yammer after the Town Hall Meeting for the CIO to answer questions from the crowd. Employees feel more satisfied with a meeting if their questions get answered.
Be candid. If you’re not, no one will listen.
If your CIO is a troglodyte, don’t panic.
“If your leaders can talk, they can YamJam. Bonus if they can type.” – Melanie Hohertz, Cargill